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Minimee FAQ

Having problem playing DRM-protected music?

DRM is an acronym for Digital Rights Management, a broad term used to describe a number of techniques for restricting the free use and transfer of digital content. DRM is used in a number of media, but is most commonly found in video and music files. There are many who argue that DRM is a misnomer, since it deals with use issues rather than the rights of the consumer. They therefore reinterpret DRM to stand for Digital Restrictions Management. As paying consumers learn more about DRM technology and civil liberties, many of them become outraged that they no longer "own" their music, movies, or software. Yet at the same time, how do music distributors and artists reasonably get paid for every copy of their work? The answer, like any digital copyright issue, is unclear at best.

Our player may not play music or video files that are DRM-protected. However, many DRM-removal applications are currently available on internet for purchase. These applications can convert protected WMA and M4P music files and resave them into unprotected files that can be played on almost any device. Please search on internet for more information on DRM.

We recommend that you purchase DRM-FREE digital contents. DRM-FREE media have been widely available from the most popular music download sites such as iTunes (iTunes Plus format only), Best Buy, eMusic... and more.

Why can't I play some of the music files purchased from iTunes?

Some iTunes music and video files use DRM-protected ACC format, which means they can't be played in many MP3 or media players other than iPod. However, Apple recently made exciting announcement that the entire EMI Music's entire digital catalog of music will be available for purchase DRM-FREE from iTunes® Store. For more information from iTunes, please click here.

Why can't I play some of the music files purchased from Walmart?

Music files purchased from Walmart are DRM-protected WMA format. Please see "Having problem playing DRM-protected music? What is DRM anyway?" link above for more information.

I got disk error message when I tried to play music or copy files into the player, what should I do?

In rare occasions, you may experience disk error message from the internal player's flash disk. To resolve this, please try the following steps.

Formatting the player's disk with a PC

Connect the player to your PC.
Right click on the removable disk in your “My Computer” folder, then choose “Format”.
In the format window, please choose “FAT” instead of “FAT32”, then click “Start”.
After formatting, please transfer songs back into the player and it should work.
Formatting the player's disk with a Mac

Go to Go > Applications > Utilities and open Disk Utility.
Choose your player's disk drive from the left panel and then click Erase on the right.
Choose Volume Format, MS-DOS file system will allow the drive to be read on both a Mac or a PC.

I received a "format error" when I played songs ripped off my CD with Windows Media Player, what should I do?

This error might be caused by the Rip settings in your Windows Media Player, please check the followings.

From “Tools” menu, choose “Options”, then click on the “Rip Music” tab.
In Rip settings, please use “Windows Media Audio” format and make sure “Copy protect music” is unchecked.
Click “Apply” and “Ok” if change was made.